{"id":23946118,"date":"2024-04-15T15:26:28","date_gmt":"2024-04-15T13:26:28","guid":{"rendered":"https:\/\/celliers.ch\/privacy-policy\/"},"modified":"2024-07-18T12:40:33","modified_gmt":"2024-07-18T10:40:33","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/celliers.ch\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; text_font=&#8221;||on||||||&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>&#8211; August 29, 2023 version<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|800|||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;50px&#8221; header_line_height=&#8221;1.3em&#8221; header_2_font=&#8221;|700|||||||&#8221; header_2_text_color=&#8221;#AF272F&#8221; header_2_font_size=&#8221;30px&#8221; header_4_font=&#8221;||on||||||&#8221; header_4_font_size=&#8221;16px&#8221; header_4_line_height=&#8221;1.3em&#8221; header_5_font=&#8221;|||on|||||&#8221; header_5_line_height=&#8221;1.3em&#8221; header_font_size_tablet=&#8221;40px&#8221; header_font_size_phone=&#8221;30px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;26px&#8221; header_2_font_size_phone=&#8221;22px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_4_font_size_tablet=&#8221;&#8221; header_4_font_size_phone=&#8221;&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; header_5_font_size_tablet=&#8221;&#8221; header_5_font_size_phone=&#8221;&#8221; header_5_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;%91%93&#8243;]<\/p>\n<h2>Preamble<\/h2>\n<p><span style=\"font-weight: 400;\">Just like you, we attach great importance to the way your data is collected, used and shared.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Personal Data Protection Policy (the &#8220;<\/span><b>Policy<\/b><span style=\"font-weight: 400;\">&#8220;) demonstrates the commitment of Les Celliers de Sion SA &#8211; a public limited company registered in the Commercial Register of the Canton of Valais under number CHE-107.395.668, with offices at Route d&#8217;Italie 9, 1950 Sion (hereinafter referred to as &#8220;<\/span><b>Celliers de Sion<\/b><span style=\"font-weight: 400;\">&#8220;or <\/span><b>&#8220;we<\/b><span style=\"font-weight: 400;\">) &#8211; as data controller, with respect to the privacy and protection of personal data of its users (<\/span><b>&#8220;Users<\/b><span style=\"font-weight: 400;\">).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This Policy has been drawn up to inform you of the practices and conditions under which Celliers de Sion collects, uses and stores your personal data (&#8220;Personal Data&#8221;).<\/span><b>Data<\/b><span style=\"font-weight: 400;\">&#8220;).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This document details the various Data that we may collect and process, or that you may provide to us when accessing and\/or using :<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the site <\/span><a href=\"https:\/\/celliers.ch\/en\/\"><span style=\"font-weight: 400;\">https:\/\/celliers.ch<\/span><\/a><span style=\"font-weight: 400;\">(the <\/span><b>&#8220;Site<\/b><span style=\"font-weight: 400;\">) on which wine tourism offers are sold by Les Celliers de Sion ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the site <\/span><a href=\"https:\/\/shop.celliers.ch\"><span style=\"font-weight: 400;\">https:\/\/shop.celliers.ch<\/span><\/a><span style=\"font-weight: 400;\">(the <\/span><b>&#8220;Shop<\/b><span style=\"font-weight: 400;\">) on which the wines of Maisons Varone, Bonvin and Les Celliers de Sion are sold;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the site <\/span><a href=\"https:\/\/bissegourmand.ch\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/bissegourmand.ch<\/span><\/a><span style=\"font-weight: 400;\"> (the<\/span><b>Bisse Gourmand website<\/b><span style=\"font-weight: 400;\">&#8220;) where tickets for the Bisse Gourmand event are sold;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the site <\/span><a href=\"https:\/\/varone.ch\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/varone.ch<\/span><\/a><span style=\"font-weight: 400;\"> (the &#8220;<\/span><b>Varone site<\/b><span style=\"font-weight: 400;\">&#8220;) on which the Maison Varone is presented;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the site <\/span><a href=\"https:\/\/bonvin1858.ch\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/bonvin1858.ch<\/span><\/a><span style=\"font-weight: 400;\"> (the &#8220;<\/span><b>Bonvin site<\/b><span style=\"font-weight: 400;\">&#8220;) on which the Maison Bonvin is presented.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The term &#8221; <\/span><b>sites <\/b><span style=\"font-weight: 400;\">&#8220;refers to the following urls:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/celliers.ch\/en\/\"><span style=\"font-weight: 400;\">https:\/\/celliers.ch<\/span><\/a><span style=\"font-weight: 400;\"> ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/shop.celliers.ch\"><span style=\"font-weight: 400;\">https:\/\/shop.celliers.ch<\/span><\/a><span style=\"font-weight: 400;\"> ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/bissegourmand.ch\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/bissegourmand.ch<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Given the frequent changes in laws and regulations concerning technology and the protection of personal data, this Policy may be updated on a regular basis.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">If any provision of this Policy is found to be invalid or in conflict with regulations, it shall be deemed unwritten, but this shall not invalidate the remaining provisions of this Policy.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">This Policy applies to data collected :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Via the Sites ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Via telephone calls and e-mails exchanged, or any other electronic messaging tool, between Celliers de Sion and you;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Via satisfaction questionnaires collected directly or via a dedicated form;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When you create a user account on the Sites ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When you subscribe to the Celliers de Sion Newsletter (the &#8221; <\/span><b>Newsletter <\/b><span style=\"font-weight: 400;\">&#8220;) ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When you enter a contest using a paper form ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">When you order wine from Celliers de Sion: verbally, by telephone or by order form.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This Policy does not apply to information collected by third parties or via sites they administer, including via applications or content (including advertisements) that redirect the user to our Sites.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please take the time to read the Policy carefully so that you understand our practices regarding the processing of your Data. We wish to inform you that consultation and\/or use of our Sites necessarily implies acceptance of this Policy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you do not agree to this Policy, please do not use our Sites.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is your responsibility to ensure that the Information you provide to Celliers de Sion is complete, accurate and up-to-date.<\/span><\/p>\n<h2>1.<span style=\"font-weight: 400;\">  <\/span>What data does Les Celliers de Sion collect?  <span style=\"font-weight: 400;\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Depending on the type and purpose of your interaction with Les Celliers de Sion, We may collect the following data:<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Your e-mail address <\/b><span style=\"font-weight: 400;\">will be required if you wish to create a customer account, communicate with us via the contact forms and\/or receive our newsletter;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Personal data <\/b><span style=\"font-weight: 400;\">such as your surname, first name, title, date of birth, and telephone number for the creation of a customer account. <\/span> <\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Browsing data <\/b><span style=\"font-weight: 400;\">This is data relating to the way in which you use the Sites, including: IP address, browser used, browsing time, search history, operating system used, language and pages viewed;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Data relating to orders <\/b><span style=\"font-weight: 400;\">Your postal address and bank details for payment and delivery of your order;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Data relating to the use of social networks <\/b><span style=\"font-weight: 400;\">when you use their functionalities.<\/span><\/li>\n<\/ul>\n<h2>2.<span style=\"font-weight: 400;\">  <\/span>How is your data collected?<\/h2>\n<p><span style=\"font-weight: 400;\">Data can be collected in two ways: directly or indirectly.<\/span><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Data may be collected <\/span><b>directly<\/b> <span style=\"font-weight: 400;\">when you communicate it to us by means of :<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">e-mail or other messaging tools ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">telephone calls ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">oral route ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">booking process for wine tourism activities ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">wine ordering process ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">paper wine order forms ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">contact form ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">satisfaction form ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">user account creation ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Newsletter registration form ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">contest entry form.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When you contact Us by one of the means mentioned above, your exchanges with Les Celliers de Sion are recorded and archived. Details of data retention periods can be found in chapter 5.<\/span><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Les Celliers de Sion also indirectly collects <\/span><b>indirectly<\/b> <span style=\"font-weight: 400;\">your Data by means of cookies. We invite you to read Chapter 9  <\/span><b>Cookies and Tracking<\/b><span style=\"font-weight: 400;\">The purpose of this section is to help you better understand these technologies and the use We make of them on our Sites and in the context of our services, applications and tools.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<h2>3.<span style=\"font-weight: 400;\">  <\/span>For what purposes do we collect this data?<\/h2>\n<p><span style=\"font-weight: 400;\">Data collection may be required in the following situations:<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To comply with contractual agreements ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To comply with current laws and regulations;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the legitimate interest of Celliers de Sion for the development of their activities and the improvement of their products and services.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">It is important to note that certain personal data can only be collected with the user&#8217;s consent for processing.<\/span><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your Data is collected in order to :<\/span><\/p>\n<h3>E-mail address<\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Respond to your request and establish contact;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create your customer account ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send confirmations and documents related to your wine reservations or orders;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send you important information about your account, such as purchase invoices and order history;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send you our newsletter, but only if you have expressly subscribed to it.<\/span><\/li>\n<\/ul>\n<h3>Personal data<span style=\"font-weight: 400;\">(surname, first name, title, postal address, date of birth, telephone number)<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Meet our legal obligations, manage orders and draw up invoices;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure the security and traceability of purchases;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Respond to your requests and establish contact with you;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create your customer account ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send confirmations and documents relating to your wine reservations or orders;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send you information about your account, including purchase invoices and order history;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send postal mail for commercial or informational purposes;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personalize our commercial offers and our Newsletter, but only if you have expressly subscribed to them;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To comply with our rights and obligations under our general terms and conditions of sale and for other legal purposes.<\/span><\/li>\n<\/ul>\n<h3>Bank details<\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pay for an order in accordance with our general terms and conditions of sale<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Refund an order in accordance with our general terms and conditions of sale<\/span><\/li>\n<\/ul>\n<h3>Data relating to browsing and use of social networks<\/h3>\n<p><span style=\"font-weight: 400;\">Our sites use cookies to collect certain data relating to your browsing on our Sites. To find out about the \ufb01nalities and data retention periods that may result from this use, please consult chapter 9 Cookies and Tracking.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<h2>4.<span style=\"font-weight: 400;\">  <\/span>Who processes your data?<\/h2>\n<p><span style=\"font-weight: 400;\">Your Data are processed by Celliers de Sion employees and their partners and service providers in charge of :<\/span><span style=\"font-weight: 400;\"> <\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Wine sales\/ordering management ;<\/span><\/li>\n<li>Site management ;<\/li>\n<li>Newsletter dispatch ;<\/li>\n<li>Reservation management ;<\/li>\n<li>Advertising campaigns;<\/li>\n<li>Support management, to answer all your questions;<\/li>\n<li>Billing management ;<\/li>\n<li>Logistics and delivery.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\">Furthermore, in the course of our business, in order to facilitate certain processing, your data may be shared with subcontractors, service providers or other third parties, in particular :<\/span><\/p>\n<h3>For reservation management<\/h3>\n<p><span style=\"font-weight: 400;\">Your Data is communicated to the Smeetz reservation management platform. See  <\/span><a href=\"https:\/\/knowledge.smeetz.com\/fr\/privacy-policy\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Smeetz privacy policy<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<h3>To manage data storage and wine orders<\/h3>\n<p><span style=\"font-weight: 400;\">Celliers de Sion use the &#8220;Divalto&#8221; sales management software to store data and manage wine orders (tracking and invoicing).<\/span><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This software is used by Les Celliers de Sion to process orders, manage inventory and store customer data. Divalto and Tebicom may have access to the Data stored in this software.<\/span><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">See <\/span><a href=\"https:\/\/www.divalto.com\/politique-de-protection-des-donnees-divalto\/#:~:text=DIVALTO%20conservera%20vos%20donn%C3%A9es%20%C3%A0,conservation%20pour%20les%20donn%C3%A9es%20personnelles.\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Divalto&#8217;s privacy policy<\/span><\/a><span style=\"font-weight: 400;\">. <\/span> <\/p>\n<p><span style=\"font-weight: 400;\">See <\/span><a href=\"https:\/\/www.tebicom.ch\/wp-content\/uploads\/2021\/10\/RECORD-Declaration-de-Protection-des-Donnees-v2-ID-178146.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Tebicom&#8217;s privacy policy<\/span><\/a><span style=\"font-weight: 400;\">. <\/span> <\/p>\n<h3>For payment management<span style=\"font-weight: 400;\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In order to simplify the experience of its users, Celliers de Sion offers the following payment options to make purchases on the sites:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Online payment by credit card (Visa or Mastercard) for wine tourism reservations and wine orders;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payment by TWINT SA only for wine orders.  <\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"> <\/span><span style=\"font-weight: 400;\">Payments are handled by the following payment platforms:  <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Worldline for payment processing of wine orders. See  <\/span><a href=\"https:\/\/shop.be.worldline.com\/fr\/service\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Wordline&#8217;s privacy policy<\/span><\/a><span style=\"font-weight: 400;\"> ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">TWINT SA for payment of wine orders made via the TWINT application. See  <\/span><a href=\"https:\/\/www.twint.ch\/fr\/confidentialite\/?lang=fr&amp;gclid=Cj0KCQjw8NilBhDOARIsAHzpbLA7XM-Q1E3Nfrbj-0nAzpSG5KQllx87f5XJyiSfBikCB3I1n7NLcuYaAg7eEALw_wcB\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">TWINT SA privacy policy<\/span><\/a><span style=\"font-weight: 400;\"> ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adyen, for payment processing of wine tourism bookings via Smeetz. See<\/span> <a href=\"https:\/\/www.adyen.com\/policies-and-disclaimer\/privacy-policy\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"> Adyen&#8217;s privacy policy<\/span><\/a><span style=\"font-weight: 400;\">. <\/span> <\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Adyen and Worldline are PCI-DSS certified, which guarantees the identity of the payment organization and the confidentiality of data.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Les Celliers de Sion has no access to the bank details processed by these partners.  <\/span><\/p>\n<h3>For refund management<\/h3>\n<p><span style=\"font-weight: 400;\">Refunds are made via the aforementioned payment platforms and do not require any additional Data provided by Users.  <\/span><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In rare cases, when reimbursement cannot be made via these platforms, Celliers de Sion may request the IBAN number.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<h3>For delivery management<\/h3>\n<p><span style=\"font-weight: 400;\">A\ufb01n order to ensure that deliveries are made in the right quantity, at the right place and on time, Les Celliers de Sion use the services of two subcontractors:  <\/span><span style=\"font-weight: 400;\"> <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">VinoLog de la Poste delivers Celliers de Sion wine orders from 6 to 24 bottles of 75cl throughout Switzerland.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">See <\/span><a href=\"https:\/\/www.post.ch\/fr\/pages\/footer\/protection-des-donnees-et-informations-legales\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">La Poste privacy policy<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">OenoLOG delivers Celliers de Sion wine orders of 30 bottles of 75 cl or more throughout French-speaking Switzerland.<\/span><\/li>\n<\/ul>\n<h3>To send our Newsletters<b> <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Our email campaigns are managed by Brevo, a PCI-DSS-certified company. See  <\/span><a href=\"https:\/\/www.brevo.com\/fr\/legal\/privacypolicy\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Brevo&#8217;s privacy policy<\/span><\/a><span style=\"font-weight: 400;\">. <\/span> <\/p>\n<h3>To manage relations with our Partners<\/h3>\n<p><span style=\"font-weight: 400;\">Certain Data (maximum First Name, Last Name, Telephone number, E-mail) may be communicated to our partners when required for the performance of the contract.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transport services<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Caterers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Restaurants<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Saint-L\u00e9onard underground lake<\/span><\/li>\n<\/ul>\n<h3>Links to third-party sites<\/h3>\n<p><span style=\"font-weight: 400;\">The Sites may contain links to various sites and social networking platforms managed on third-party servers by persons or organizations over which Celliers de Sion exercises no control.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consequently, we cannot be held responsible for the way in which your data is stored or used on the servers of these third parties.<\/span><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We strongly recommend that you consult the privacy policy applicable to each third-party website you visit via our Sites, in order to understand how your data will be used.<\/span><\/p>\n<h2>5. How long will your data be kept?<\/h2>\n<p><span style=\"font-weight: 400;\">Les Celliers de Sion will only retain your Data for the time necessary to fulfil the \ufb01nalities set out in Article 3.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This retention period varies according to the Data concerned and the nature and purpose of the collection, which may result in a different duration. In addition, certain legal obligations impose a specific retention period.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have subscribed to our newsletter, we will keep your e-mail address until you unsubscribe.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you contact Les Celliers de Sion via various forms on the websites or if you communicate with us by telephone or e-mail, your Data will be kept for up to <\/span><strong>five (5) years<\/strong><span style=\"font-weight: 400;\"> from the last contact.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As far as your user account is concerned, your billing data will be kept for <\/span><strong>ten (10) years<\/strong><span style=\"font-weight: 400;\"> from the date of your last order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The rest of your Data will be kept for <\/span><strong>five (5) years<\/strong><span style=\"font-weight: 400;\"> from the date of your request to deactivate your user account.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of a refund, your bank details will be kept for <strong>thirteen (13) months<\/strong> from the date of the refund, in the event of any disputes regarding the transaction.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Upon written request from Users, Site accounts will be deactivated and then completely deleted at the end of the aforementioned periods from the day on which We receive the request.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Data collected using cookies will be stored for the period specified in chapter 9 entitled &#8220;Cookies and tracking&#8221;.<\/span><\/p>\n<h2>6. How is your data protected?<span style=\"font-weight: 400;\"> <\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Your Data is stored on secure servers, protected by firewalls and antivirus software.<\/span><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We have implemented technical and organizational measures to ensure the security and confidentiality of your Data, in order to protect it against accidental loss, unauthorized access, use, modification or disclosure.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, due to the specific characteristics of the Internet, we cannot guarantee the absolute security of information exchanges on this network.<\/span><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this respect, you understand that the security of your information also depends on you. For example, it is your responsibility to keep confidential the Shop password that gives you access to your user account.<\/span><\/p>\n<h2>7. What are your rights?<\/h2>\n<p><span style=\"font-weight: 400;\">In accordance with the provisions of the regulations in force concerning the protection of personal data, in particular the Data Protection Act, you have the following rights:<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Request information about the data we collect and process about you;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Correct your data ;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Request the deletion of your Data (which may not be possible due to legal or contractual obligations);<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Revoke your consent for processing operations based on this basis (e.g. newsletter);<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Establish instructions concerning the fate of your Data in the event of your death;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Appeal to a judicial authority or to the Federal Data Protection Commissioner if you believe that we have not complied with our obligations.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">As the party responsible for processing your Data, Les Celliers de Sion reserves the right to ask you to prove your identity. Please note that the data used to prove your identity will be deleted once we have responded to your request.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can exercise these rights by sending an e-mail to <\/span><a href=\"mailto:info@celliers.ch\">info@celliers.ch<\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">or at the following address<\/span><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p><b>Les Celliers de Sion S.A.<br \/><\/b><b>Service juridique<br \/><\/b><span style=\"font-weight: 400;\">Route d&#8217;Italie 9<br \/>1950 Sion<\/span><\/p>\n<p><span style=\"font-weight: 400;\">  We promise to respond to your request within one month. However, if the application is complex or if there is a large number of applications, this deadline may be extended by two months.<\/span><\/p>\n<h2>8. Where is your data processed?<\/h2>\n<p><span style=\"font-weight: 400;\">L<\/span><span style=\"font-weight: 400;\">he Data collected as part of the use of the Sites are hosted by the Infomaniak company.<\/span> <span style=\"font-weight: 400;\">&#8211; <\/span><span style=\"font-weight: 400;\">Rue Eug\u00e8ne-Marziano 25 &#8211; 1227 Geneva<\/span><span style=\"font-weight: 400;\"> &#8211; Switzerland, whose servers are located in Switzerland.<br \/><\/span><span style=\"font-weight: 400;\">See <\/span><a href=\"https:\/\/www.infomaniak.com\/fr\/cgv\/politique-de-confidentialite\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Infomaniak privacy policy<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Data collected for the purpose of sending newsletters is hosted by Brevo &#8211; <span>SENDINBLUE &#8211; 106 boulevard Haussmann, 75008 Paris, France<\/span><\/span>, whose <span>databases are located exclusively within the European Union, on their own servers, on Google Cloud<\/span>.<span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">See <a href=\"https:\/\/www.brevo.com\/fr\/legal\/privacypolicy\/\" target=\"_blank\" rel=\"noopener\">Brevo&#8217;s privacy policy<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">L<\/span><span style=\"font-weight: 400;\">he data collected for wine tourism bookings is hosted by Smeetz &#8211; Rue de Lausanne 64 &#8211; 1020 Renens.<br \/><\/span><span style=\"font-weight: 400;\">See <\/span><a href=\"https:\/\/knowledge.smeetz.com\/fr\/privacy-policy\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Smeetz privacy policy<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a result, your Data may be transferred outside Switzerland.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By using the Sites, you accept that your Data may be transferred to these servers.<\/span><span style=\"font-weight: 400;\"> <\/span><\/p>\n<h2>9. Cookies and tracking ?<\/h2>\n<p><span style=\"font-weight: 400;\">When you visit or use the Sites, Les Celliers de Sion or its service providers may use cookies or other tracking\/tracing\/automatic data collection technologies. This is done in order to store information that will enable us to offer you a better, faster and more secure experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The purpose of this chapter is to help you better understand what cookies are and how we use them.<\/span><\/p>\n<h3>9.1 What is a cookie?<\/h3>\n<p><span style=\"font-weight: 400;\">Cookies are small text files, usually consisting of letters and numbers, which are stored in the memory of your browser or device when you visit a website or consult a message.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These files enable a Web site to recognize your browser or device. Like most websites, we use technologies, primarily in the form of small data files stored on your device, that enable us to store certain information when you visit or use our Site.<\/span><\/p>\n<h3>9.2 What kind of cookies does Les Celliers de Sion use?<\/h3>\n<p><span style=\"font-weight: 400;\">Our cookies perform various functions, including :<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be essential to the smooth running of our services.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To help improve the performance of our site.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Offer you additional functionalities.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To help us provide relevant and targeted advertising.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">We use both session cookies, which remain on your device only while you are using your browser, and persistent cookies, which remain on your device for a longer period of time.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<h4>9.2.1 Mandatory cookies<\/h4>\n<p><span style=\"font-weight: 400;\">The Sites use mandatory cookies so that you can enjoy optimal browsing: high performance, access to essential functionalities, anonymous audience measurement and site statistics to help understand how visitors use the Sites. These cookies are necessary for the proper functioning of the Sites.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Les Celliers de Sion uses the services of Google Analytics to measure the audience and analyze statistics on browsing behavior. The data used is entirely anonymous and is not cross-referenced with data from other processes that would lead to the identi\ufb01cation of users.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For more information on how we use the data we collect, please visit the following page: <\/span><a href=\"https:\/\/policies.google.com\/privacy\/partners?hl=fr\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Google Analytics privacy policy<\/span><\/a>.<\/p>\n<h4>9.2.2 Third-party cookies &#8211; optional<\/h4>\n<p><span style=\"font-weight: 400;\">The use of third-party cookies is optional. You can browse our Sites without activating these cookies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Partner service providers help us with various aspects of our business, such as personalizing our advertising and tools.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These partner service providers may also collect information that allows them to identi\ufb01er your device via our services and\/or collect information that allows them to identi\ufb01er your device, such as your IP address or any other unique identi\ufb01ant. To find out more, please visit the following page:<\/span> <a href=\"https:\/\/fr-fr.facebook.com\/privacy\/explanation\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Facebook privacy policy<\/span><\/a>.<\/p>\n<h3>9.3 Cookies on our Sites<\/h3>\n<p><span style=\"font-weight: 400;\">Various cookies are present on our Sites. The list of cookies, both mandatory and optional, is detailed on our Sites using the &#8220;CookieYes&#8221; banner displayed when the Sites are loaded.<\/span><\/p>\n<p>By customizing your cookie consent preferences, you can view the list of cookies in each category: cookie name, duration and description.<span style=\"font-weight: 400;\"><\/span><\/p>\n<p>Necessary cookies do not store personal data and are mandatory for browsing our Sites.<br \/>Third-party cookies are optional, and you can choose to enable or disable them at any time using the &#8220;CookieYes&#8221; banner.<\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<h3>9.4 How can I manage the placement and reading of cookies?<b> <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Some features of our Sites are accessible only through the use of cookies or tracers.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, if you refuse to use these technologies, certain functionalities of our Sites may not be available.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">For more information on how to block, remove or disable these technologies, please consult your browser or device settings.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">With regard to third-party cookies, you can configure your browser settings to refuse all third-party cookies.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\"> <\/span> <span style=\"font-weight: 400;\">For Google Chrome, visit<\/span><a href=\"https:\/\/support.google.com\/chrome\/answer\/95647?hlrm=en\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">this link.<\/span><\/a><\/li>\n<li><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\"> <\/span> <span style=\"font-weight: 400;\">For Mozilla Firefox, visit<\/span><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/cookies-information-websites-store-on-your-computer\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">this link.<\/span><\/a><\/li>\n<li><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\"> <\/span> <span style=\"font-weight: 400;\">For Microsoft Edge, visit<\/span><a href=\"https:\/\/support.microsoft.com\/en-gb\/help\/4468242\/microsoft-edge-browsing-data-and-privacy-microsoft-privacy\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">this link.<\/span><\/a><\/li>\n<li><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\"> <\/span> <span style=\"font-weight: 400;\">For Opera, please visit<\/span><a href=\"https:\/\/help.opera.com\/en\/latest\/security-and-privacy\/#tracking\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">this link.<\/span><\/a><\/li>\n<li><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\"> <\/span> <span style=\"font-weight: 400;\">For Internet Explorer, please<\/span><a href=\"https:\/\/support.microsoft.com\/en-gb\/help\/17442\/windows-Internet-explorer-delete-manage-cookies\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">this link.<\/span><\/a><\/li>\n<li><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\"> <\/span> <span style=\"font-weight: 400;\">For Apple Safari, visit<\/span><a href=\"https:\/\/support.apple.com\/guide\/safari\/manage-cookies-and-website-data-sfri11471\/mac\" target=\"_blank\" rel=\"noopener\"> <span style=\"font-weight: 400;\">this link.<\/span><\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8211; August 29, 2023 versionPreamble Just like you, we attach great importance to the way your data is collected, used and shared. The Personal Data Protection Policy (the &#8220;Policy&#8221;) demonstrates the commitment of Les Celliers de Sion SA &#8211; a public limited company registered in the Commercial Register of the Canton of Valais under number [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-23946118","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/celliers.ch\/en\/wp-json\/wp\/v2\/pages\/23946118","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/celliers.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/celliers.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/celliers.ch\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/celliers.ch\/en\/wp-json\/wp\/v2\/comments?post=23946118"}],"version-history":[{"count":2,"href":"https:\/\/celliers.ch\/en\/wp-json\/wp\/v2\/pages\/23946118\/revisions"}],"predecessor-version":[{"id":23948830,"href":"https:\/\/celliers.ch\/en\/wp-json\/wp\/v2\/pages\/23946118\/revisions\/23948830"}],"wp:attachment":[{"href":"https:\/\/celliers.ch\/en\/wp-json\/wp\/v2\/media?parent=23946118"}],"wp:term":[{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/celliers.ch\/en\/wp-json\/wp\/v2\/dipi_cpt_category?post=23946118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}